Shipping Policy of CLYSOPIC

Effective Date: January 4, 2025

At CLYSOPIC, we are committed to providing a smooth and efficient shipping experience for our customers. Our shipping policy outlines how we handle your orders, delivery times, and shipping fees. By placing an order with us, you agree to the following terms.

1. Shipping Locations

  • We currently ship within the United States only. If international shipping becomes available, we will update this policy to reflect the changes.

2. Order Processing Time

  • Orders are typically processed and shipped within 2-3 business days from the date the order is placed.
  • Please note that processing times may vary during high-demand periods, such as holidays or sales events.
  • You will receive a confirmation email once your order has been processed and shipped, along with tracking information (if applicable).

3. Shipping Methods

  • We offer a variety of shipping options, including standard, expedited, and express shipping, depending on your location.
  • During checkout, you will be presented with available shipping options based on your delivery address. Shipping fees will be calculated at this time.

4. Shipping Costs

  • Shipping costs are determined by the size and weight of your order and the delivery location.
  • All applicable shipping fees will be displayed at checkout before you complete your purchase.
  • We occasionally offer free shipping promotions. Any free shipping offers will be applied at checkout based on the terms of the promotion.

5. Delivery Times

  • Standard Shipping: Typically arrives within 5-7 business days after shipment, depending on your location.
  • Expedited Shipping: Typically arrives within 3-5 business days after shipment.
  • Express Shipping: Typically arrives within 1-3 business days after shipment.

Please note that delivery times are estimates and may vary depending on external factors such as weather, holidays, or shipping carrier delays.

6. Shipping Delays

  • CLYSOPIC is not responsible for delays caused by shipping carriers or external factors that are out of our control, such as natural disasters, strikes, or government regulations.
  • In the event of a delay, we will make every effort to notify you and provide tracking updates as soon as possible.

7. Tracking Your Order

  • Once your order has been shipped, you will receive an email with tracking information (if available) so you can monitor the progress of your shipment.
  • You can also log into your CLYSOPIC account to view your order history and tracking information.

8. Incorrect or Incomplete Address

  • It is your responsibility to ensure that the shipping address provided is correct and complete. We are not responsible for delays or lost packages due to an incorrect or incomplete address.
  • If you notice an error in your shipping address after placing your order, please contact us immediately at info@clysopic.com or (660) 679-4157 to correct the issue before your order is shipped.

9. Shipping Restrictions

  • Due to certain laws and regulations, some products may not be available for shipping to specific locations.
  • If a product is restricted for shipping to your location, we will notify you and issue a full refund.

10. Damaged or Lost Packages

  • In the rare event that your package is damaged during transit, please contact us immediately at info@clysopic.com or (660) 679-4157. We will work with you and the carrier to resolve the issue.
  • If your package is lost, please contact us, and we will assist in filing a claim with the carrier.

11. PO Boxes and APO/FPO Addresses

  • We do not currently ship to P.O. Boxes or APO/FPO addresses. Please provide a valid street address for delivery.

12. Returns and Exchanges

  • If there are issues with your order upon delivery (damaged items, incorrect products, etc.), please refer to our Refund and Returns Policy for detailed instructions on how to return or exchange items.

13. Customer Support

If you have any questions or need further assistance regarding shipping, please do not hesitate to contact us:

Thank you for choosing CLYSOPIC. We are committed to delivering your premium food products with care and efficiency!