Sales Policy for Clysopic

Effective Date: November 30, 2024

Welcome to Clysopic, where we specialize in offering premium, carefully selected gourmet food products designed to elevate your culinary experiences. Whether you’re a seasoned chef or a home cook with a passion for quality ingredients, our commitment to excellence ensures you have access to only the finest food products from around the world.

1. Order Processing

  • Placing an Order: To place an order, simply browse our selection of gourmet products at Clysopic.com, select your desired items, and add them to your shopping cart. Once you’ve reviewed your order, proceed to checkout to complete your purchase.

  • Order Confirmation: After your purchase is successfully completed, you will receive an order confirmation email with a summary of the items purchased. If you don’t receive an email within a few minutes, please check your spam folder. If you still don’t see it, contact our customer service team at info@clysopic.com.

2. Payment Methods

We accept a variety of secure payment methods to ensure a smooth transaction:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and others.
  • PayPal: A trusted payment gateway that ensures your payment is processed securely.
  • Gift Cards: We also offer Clysopic gift cards that can be used on any future purchases.

All transactions are encrypted for your security, and we take your privacy seriously. For more information on how we handle your data, please refer to our Privacy Policy.

3. Pricing and Taxes

  • Product Pricing: The prices listed on our website are in U.S. Dollars and are subject to change without prior notice. We strive to ensure all pricing is accurate, but errors may occasionally occur. If there is an error in the price of your order, we will notify you promptly and offer you the option to confirm or cancel your order.

  • Taxes: Sales tax is applied based on your shipping address and the local regulations of your state. The total amount of tax will be calculated at checkout, and you will be able to review it before completing your purchase.

4. Shipping Policy

  • Domestic Shipping: We offer reliable and fast shipping within the United States. Shipping fees are calculated at checkout based on the size and weight of your order, as well as your delivery location. Clysopic strives to process and ship your order within 1-2 business days.

  • Shipping Carrier: We partner with trusted carriers like UPS, FedEx, and USPS to ensure that your order arrives safely and on time.

  • Estimated Delivery Time: Standard shipping typically takes 3-5 business days after your order has been dispatched. You will receive a tracking number as soon as your order ships, allowing you to track its progress online.

  • Expedited Shipping: For faster delivery, expedited shipping options are available at checkout. If you need your order urgently, please choose an expedited shipping method to guarantee quicker delivery.

5. Returns and Exchanges

  • Return Policy: If you’re not completely satisfied with your purchase, you can request a return within 30 days from the date of delivery. To initiate a return, please contact our customer service team at info@clysopic.com with your order number and reason for the return. Items must be in their original, unopened condition to be eligible for a return.

  • Exchanges: If you would like to exchange an item, please contact us for instructions. We will assist you in selecting a suitable replacement.

  • Non-Returnable Items: Certain items such as perishable foods, opened products, or personalized items may not be eligible for return. Please review our Refund and Return Policy for more detailed information.

6. Out-of-Stock Items

We strive to ensure that our inventory is accurately represented on the website. However, in the rare case that an item is out of stock after you place your order, we will notify you immediately. You will have the option to either wait for the product to come back in stock, choose a similar item, or cancel your order for a full refund.

7. Cancellations

Orders can be canceled as long as they have not yet been processed or shipped. Please contact us as soon as possible at info@clysopic.com if you wish to cancel your order. If the cancellation is made after the order has been shipped, you may need to follow the return procedure once the items arrive.

8. Customer Support

Our dedicated customer service team is available to help with any inquiries or issues regarding your order. Whether you need assistance with placing an order, shipping questions, or any other concerns, we are here for you. You can reach us at:

We aim to respond to all customer inquiries within 24-48 hours.

9. Privacy and Security

Your privacy is of the utmost importance to us. All personal and payment information is encrypted and securely stored to protect your data. For more information on how we safeguard your information, please review our Privacy Policy.

10. Changes to This Policy

Clysopic reserves the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with the updated date. We encourage you to review this policy regularly to stay informed about how we operate.

By shopping at Clysopic, you agree to comply with our Sales Policy. We are committed to providing you with an exceptional shopping experience and the finest gourmet products available.